1, We Accept 3 days Returning Policy, when you receive the goods and suddenly feel that you do no need that, please DON’T open the pack, and send us pictures the goods are intact we will then accept your returning, and we will leave you an USA local Warehouse Address if you are in USA, we have warehouse there in Arizona. And please pay for the returning shipping cost by local post office. Please send with Flat rate service to save money.
If you are not in USA, returning goods will be shipped back to Shanghai, China, also, please DON’T open the pack, send us pictures of the goods are intact, and please pay for the returning shipping cost by local post office Flat rate service.
We once confirmed receiving the returned goods, we will make the refund through PAYPAL. 100% Refund Guarantee.
But, Please think over to buy and think over to return. International shipping is not cheap. We pay for shipping out, you pay for shipping return, double loss money.
All the Customized orders, Bulk Orders are not suitable for the returning policy. But if there is failure or damages, still apply to refund policy, with each side communication in friendly terms and conditions.
2, We accept refund unless the products does not meet the requirement, does not match to the approved samples or sample pictures, or wrong dispatched products.
3, We want to make every clients happy, so please send back messages and describe your problems, with conversation, we can solve problems together.
We usually will take following typical steps for wrong or failure products:
- No Return, we ship another piece, or another lot.
- No Return and we refund all the money back.
- Return, We pay for the shipping back cost and refund 100%. That is the worst solution. So let’s talk if any problem happens.
4, We cherish our credit very much, we cherish our fame, we cherish our honest spirit. So do we hope all our clients.